Phlebotomist
Bristol Hospital - Bristol, CT
April 2025 – Present
Pr
Phlebotomist II Float
Quest Diagnostics - New Britain, CT
February 2024 – March 2025
Provide coverage for patient service centers and client offices to meet patient care needs.
Maintain compliance through daily logs, internal audits, and weekly meetings.
Perform specimen collection (venipuncture, urine, stool, and sputum) according to laboratory standards.
Serve as a point of contact for staff questions about testing procedures and patient care protocols.
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Customer Service Roles in Hospitality
March 2023 – December 2023
During this period, I worked in the hospitality industry, where I strengthened my interpersonal communication, time management, and conflict resolution skills in a fast-paced environment. These roles allowed me to maintain financial stability while preparing for my return to the healthcare field and pursuing academic goals in Urban and Community Studies and pre-law.
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Phlebotomist Lead and Trainer
Gadsden Regional Medical Center - Gadsden, AL
March 2022 – January 2023
Trained new phlebotomists in specimen collection, labeling, and patient identification protocols.
Maintained quality assurance through compliance with logs and temperature controls.
Conducted both inpatient and outpatient specimen collection, including arterial punctures and drug screening.
Phlebotomist II
Quest Diagnostics - Montgomery, AL
July 2021 – February 2022
Performed venipuncture and processed various specimen types per lab standards.
Managed documentation, patient intake, and secure communication in compliance with HIPAA.
Assisted in processing and shipping of temperature-sensitive specimens.
Physician Office Specialist
Marshall Medical Centers - Guntersville, AL
December 2020 – June 2021
Managed day-to-day operations across multiple physician office labs.
Conducted quality audits and ensured proper inventory for efficient patient care.
Trained new staff and maintained full compliance with clinical standards.
Memory Care Specialist
(Certified Dementia Practitioner, Certified Montessori Dementia Care Practitioner)
Diversicare of Boaz - Boaz, AL
July 2020 – March 2021
Supported residents with activities of daily living using the Montessori approach.
Participated in care plan development through regular collaboration with healthcare teams.
Focused on promoting dignity, independence, and cognitive stimulation for memory care residents.
Certified Nursing Assistant
Crossville Health and Rehabilitation - Crossville, AL
June 2019 – July 2020
Delivered essential care including hygiene, feeding, ambulation, and monitoring vital signs.
Reported changes in patient condition and ensured detailed documentation.
Maintained confidentiality and compliance with federal and state law as well as facility policies.
Clinical Medical Assistant
Rapid Care - Albertville, AL
July 2019 – March 2020
Collected vital signs, medical history, and administered medications per provider instructions.
Assisted with diagnostic procedures including EKGs, x-rays, and laboratory tests.
Managed patient flow, provided discharge instructions, and maintained accurate medical records.
Major: Urban and Community Studies
University: University of Connecticut
Expected Graduation: May 2028
Key Courses:
Completed Courses:
Introduction to Political Theory
Introduction to Nonwestern Politics
Women in History
Globalization
Diversity Issues in Human Development
Upcoming Courses:
Introduction to Public Policy
Urban Parks and Sustainability
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High School: Crossville High School
Graduated: 2019
Achievements:
Honors Student: Consistently recognized for academic excellence. Member of the Beta Club.
Extracurriculars:
Yearbook: Contributed to the publication and design of the school’s yearbook, developing skills in teamwork and time management.
School Newspaper: Wrote articles, edited content, and worked with a team to publish stories, honing writing, communication, and research skills.
Furever Friends of the South K-9 Rescue – Volunteer
August, 2015 – May 2019
Administrative Support: Managed and updated the organization’s website by posting profiles of rescue dogs, ensuring each dog's information was accurate and compelling to potential adopters.
Adoption Contract Drafting: Drafted adoption contracts between the rescue and prospective adopters, ensuring legal and organizational guidelines were met. This experience helped me develop attention to detail and an understanding of legal documentation processes.
Animal Care and Socialization: Assisted with the feeding, bathing, and socialization of rescue dogs, ensuring they were comfortable and well-adjusted for adoption. Developed strong interpersonal skills by working closely with a team to provide care and support to animals.
Financial Account Support: Assisted in preparing financial reports and participated in audits, helping ensure the organization’s finances were managed effectively and accurately. This gave me insight into financial oversight and reporting, reinforcing my organizational skills and understanding of financial management.
Microsoft Office Specialist Master (Issued: September 7, 2017)